Add Resporg Order To Existing Customer (Toll-Free LNP) (New)

Resporg (Responsible Organization) is the company which maintains the registration for individual toll-free telephone number in the distributed Service Management System/800 data base.

LogIn

The following contains detailed instructions:

  • Select OrderForms (left-hand sidebar)
  • Select Add LNP Order To Existing Customer

Choose customer

  • Enter the customer name (if you just enter the first few letters of the name, a drop-down list will appear and you can select from the list by clicking on the customer name)
  • Select Next

Resporg Appointment

  • Area of Service: Select from the drop-down list
    • Lower 48
    • USA
    • USA and Canada
  • Payphone Blocking:  Select Yes or No to block calls from a payphone
  • Losing RESPORG Name:  Provide name of current organization responsible for toll free number(s)
  • Requested Port Date:  Allow a minimum of 3 business days to process

Customer Service Information

Click on the first field, enter information and tab to the next field.  You will see a list appear showing previous information entered into the field, either select one or begin typing into the field and the list will disappear.

  • Authorized User Name:  This is the person authorized to make changes with the losing carrier
  • Company Name:  The company name listed on the account of the losing carrier
  • Customer Address and City:  The address and city listed on the account of the losing carrier
  • Customer State:  The state listed on the account of the losing carrier
  • Customer Zip:  The zip code of the account of the losing carrier
  • Customer Floor:  Provide this information if available
  • Customer Suite:  Provide this information if available
  • Customer Building:  Provide this information if available

 

911 Service

If 911 is required, this information must be provided prior to RESPORG transfer.

  • Indicate whether 911 service is required:  Select Yes or No
  • Provide the physical location for 911 service  
  • If more than one location requires 911 service, indicate the additional locations in the Notes below

Toll-Free Number Information

Two ways of providing this information:

  1. Enter the number(s), one per line, in the space provided.  Must be 10-digits (area code, prefix and number) .  Do not use hyphens, parentheses or dashed.
  2. If you have a CSV file with the numbers in the format outlined above, you can attach it to your order instead of typing them.  Please upload only CVS format file.

Additional Information

  • Include any information to assist in completing your order:

For Example:  Additional 911 service locations or need to coordinate with an LNP Port

 

Complete Order

  • Save and Submit to BluIP:  Saves the order and creates a ticket in Orion.  Hosted order will be automatically provisioned in Broadsoft.  Tickets for Trunking orders will be provisioned in BroadSoft by the Provisioning Dept at BluIP.
  • Clear Form:  removes all order selections, but keeps you in the order form
  • Back: removes all order selections and either returns you to Order Forms or Select Customer

 

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