In order to provide your customers with ILD capability, complete the attached form and submit to Provisioning.
Activating ILD Capability on a Customer
Once Provisioning activates ILD service in BroadSoft, ILD capability can be assigned to specific "users".
If you have more than one customer within an enterprise, be sure to activate the ILD capability for each user within the group allowed to dial international long distance.
On the User Account, select Profile
In the box entitled Network Class of Service, the drop-down, provides three options:
- Allow US
- Allow US + Caribbean
- Allow US + Caribbean + International
Select Allow US + Caribbean + International
Continue this process, adding additional users requiring international calling capability.