Support
Email: support@bluip.com
Phone: 702-690-4455, Option 1, Option 1
Responsibilities
- All technical support issues
- All BroadSoft technical support and training
Provisioning
Email: provisioning@bluip.com
Phone: 702-690-4400, Option 1, Option 2
Responsibilities
All new and change order for:
- BroadSoft services placed in Orion
- FaxBack services placed in Orion
- NEWS telephone numbers
- SIP Trunking Orders
LNP (Local Number Portability)
Email: lnp@bluip.com
Phone: 702-690-4400, Option 1, Option 2
Responsibilities
Processing all:
- LNP orders placed in Orion
- Resporg orders (Toll Free Number ports) placed in Orion
- New toll free numbers requests place in Orion
- Director Listing and CNAM (Caller ID Name)
Orion Support
Steve Lance
- Email: slance@bluip.com
- Phone: 702-690-4420
Responsibilities
Orion training and support for:
- Order Processing
- Retail Billing System
Billing
Email: billing@bluip.com
Phone: 702-690-4400, Option 1, Option 2
Responsibilities
- Wholesale billing questions
- Accounts Receivable
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