Manual payments simply add a transaction to adjust the account balance and show payment on the customer invoice. It assumes you have processed the payment through a CC gateway, through another accounting system or a deposit to your bank account.
When payments are entered manually in Orion, the payment will immediately be "disbursed" to the invoice balance. But, the payment will not appear on an invoice until the next monthly invoice.
Manual payments simply record transactions to adjust the account balance and show payment on the customer invoice.
Payments entered manually do not process ACH or credit card payments from bank accounts.
To record a manual transaction:
- Enter payments on the account where the invoices are listed (Invoice tab). (Usually this is the Enterprise account, but if the account is set up with group billing, the invoices will reside on the Customer account)
- Go to the Transactions Tab
- In the PAYMENTS section, select Add
Complete the next section as follows:
- Amount - Enter the amount
- Date - You can leave the date (current date) or enter the date you actually received the payment
- Posting Date - can remain the current date
- Payment Type - select from the drop-down menu (Cash, Check, Credit Card). Note: any boxed in red, must be completed in order to Save
- Detail - Information entered in this area will appear on the customer's invoice.
- Check # - Information entered in this area will appears on the Payments Report
- Card Type - Information entered in this area will appears on the Payments Report
- Automatic Disbursement - select this option to apply payment to the oldest invoice balance OR
- If you want to apply the payment to a specific invoice do not select Automatic Disbursement,
- Go to OPEN BALANCE INVOICES - All invoices with a balance remaining will appear in this area
- Place a checkmark to the left of the invoice number the payment should be disbursed
Credit Card and ACH Processing
Be for you can process credit cards or ACH payments, you will need to set up your processor gateway on Orion (see Credit Card and ACH set up