Expectations When Porting

The partner initiates the resp org change by submitting a signed and completed resp org change request.

If the subscriber information does not match the information on the customer’s account, the resp org change request will be rejected.  Please make sure all submitted information is accurate to avoid a rejection.  Rejected orders will need to be resubmitted with the necessary corrections and the porting interval starts over from the beginning.


Expectations When Ordering

The partners places orders for new toll free numbers through Orion.  The turn around time for new till free numbers is 24 to 48 hours.  Vanity numbers are very difficult to obtain because there just aren't that many available.

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