Presence provides seamless integration between Microsoft Lync and BroadWorks. Using Presence to connect your telephone handset to Microsoft Lync will allow your colleagues to see if you are on the phone, and enables you to place calls from Microsoft Lync without touching your telephone handset.
Benefits for Business
- Increased visibility of telepresence, leading to better productivity among staff members.
- Streamlined workflow enabling call control directly from the desktop.
- The ability to quickly answer or reject calls via pop-up window on the desktop.
- Seamless integration with Outlook and other compatible Microsoft products.
- Simple call transfer and hold functions with desktop display, faster and easier to operate than with a traditional handset.
- Greater ability for supervisors to monitor staff call activity.