How To - Price Adjustments Customer Level

A Price Plan at the Customer level will override the Global price list and effect all packages on only the customer's account

NOTE:  THERE CAN ONLY BE ONE PRICE PLAN PER CUSTOMER

Go to the Customer account  (Packages always reside on the Customer account)

Go to the Overview tab

  • Under the heading Components
  • Select Add
  • From the drop-down menu, select Price Plan

Leave all boxes blank.  The Price Plan remains in effect until deleted.

Save

On the next screen, add Packages to the Price Plan by selecting the Add button

A list of available packages will appear

  • Click on the  Package Name (hyperlink)
  • Select Add
  • Enter the Price (Note:  If the package has a Dial Tone Price, do not make changes to to the Dial Tone price.  The combined total of the Basic Service and the Dial Tone Service make up the total price of the package.)
  • Save

 

  • The Package will be added to the Price Plan
  • Select Add to continue adding packages to the Price Plan.
  • When all packages have been added to the Price Plan, select the Save button

Adding a Package to an Existing Price Plan

Click on Price Plan (hyperlink)

  • Selecting the Add button
  • Click on the  Package Name (hyperlink)
  • Select Add
  • Enter the Price  Note:  On this example, there is an MRC (Monthly Reoccuring) price and an NRC (Non-reoccuring) price
  • Save to save the package

 Remember:  Do not make changes to Dial Tone price.  The combined total of the Basic Service and the Dial Tone Service make up the total price of the package.)

 

Save again to save the Price Plan

  • The Package will be added to the Price Plan

 

Removing the Price Plan

On the Overview tab, across from the Price Plan Component

  • Select Delete

Removing a Package from the Price Plan

  • Click on the Price Plan (hyperlink)
  • Select the Package by clicking on the box to the left of the Package name
  • Select Delete
  • Save
  • Select OK
  • Save the Price Plan
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