BluIP Contacts

Support

Email:  support@bluip.com

Phone:  702-690-4455

Responsibilities

  • All technical support issues
  • All BroadSoft technical support and training

Provisioning

Email:  provisioning@bluip.com

Phone:  702-690-4400, Option 1, Option 2

Responsibilities

All new and change order for:

  • BroadSoft services placed in Orion
  • FaxBack services placed in Orion
  • NEWS telephone numbers
  • SIP Trunking Orders

 

LNP (Local Number Portability)

Email:  lnp@bluip.com

Phone:  702-690-4400, Option 1, Option 2

Responsibilities

Processing all:

  • LNP orders placed in Orion
  • Resporg orders (Toll Free Number ports) placed in Orion
  • New toll free numbers requests place in Orion
  • Director Listing and CNAM (Caller ID Name)

Orion Support

Vicki Witte

  • Email:  vwitte@bluip.com
  • Phone:  702-690-4428

Steve Lance

  • Email:  slance@bluip.com
  • Phone:  702-690-4420

Responsibilities

Orion training and support for:

  • Order Processing
  • Retail Billing System

Billing

Email:  billing@bluip.com

Phone:  818-839-6403

Responsibilities

  • Wholesale billing questions
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