Resetting a user VM passcode

 

 

 

Click Users.

 

 

1) Enter part of or the full last name of the user you wish to reset VM passcode for.

2) Click Search.

 

 

Click on the first name of the user.

 

 

Click Passwords.

 

 

1) Click the Set portal password bubble to adjust the voice mail password for this user.

2) Enter the new password twice. (Note: it can only be numbers. Please use something unique, that is hard to guess to help prevent fraud).

3) Click OK to save changes.

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