On occasion, It is necessary to Open an invoice to issue a credit, post a payment, or make a change.
- Go to the "Invoices' tab
- Select an Invoice by placing a check mark next to the Invoice #
- Select Open or Close
See the status in "Status" column
It is very important to Close invoices after you have opened it. If an invoice is left open during a bill run, the item billed will be posted to the open invoice rather than creating a new/current invoice.